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Terms & Conditions

We have worked very hard to ensure that the experience you get when using our website is ideal. To ensure your peace of mind these are our terms and conditions.

The buySmokedFood.co.uk Site is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the buySmokedFood.co.uk Site you agree to be bound by these Terms and Conditions.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

We may update these Terms and Conditions from time to time without forewarning. If this concerns you, you are advised to check them prior to every purchase.

To buy on-line from buySmokedFood.co.uk you must be over eighteen years of age.

It is your duty to ensure that the details provided by you on purchase for purchase and delivery are correct and complete.

Because of the nature of the caviar stock and the countries who supply us, we reserve the right to offer substitutes when your selection is not available unless you advise on the order form.

If your delivery details change between ordering and dispatch, we shall make all possible effort to ensure the new delivery details are used, however we cannot be held liable for incorrect delivery.

The services provided by the buySmokedFood.co.uk Site do not include the provision of computer or other necessary equipment to access the buySmokedFood.co.uk Site. To use the buySmokedFood.co.uk site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.

The content of the buySmokedFood.co.uk Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the buySmokedFood.co.uk Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the buySmokedFood.co.uk Site without written permission from Samways Finefoods.

No licence is granted to you in these Terms and Conditions to use any trade mark of buySmokedFood.co.uk or its affiliated companies.

You may not use the buySmokedFood.co.uk Site for any of the following purposes:

disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material

transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice

gaining unauthorised access to other computer systems

interfering with any other person's use or enjoyment of the buySmokedFood.co.uk Site

breaching any laws concerning the use of public telecommunications networks

interfering or disrupting networks or web sites connected to the buySmokedFood.co.uk Site

making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

Although buySmokedFood.co.uk aims to offer you the best service possible, buySmokedFood.co.uk makes no promise that the services at the buySmokedFood.co.uk Site will meet your requirements. buySmokedFood.co.uk cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services (see below for contact details) or by email at [email protected] and we will attempt to correct the fault as soon as we reasonably can.

Your access to the buySmokedFood.co.uk site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. buySmokedFood.co.uk will attempt to restore the service as soon as it reasonably can.

The buySmokedFood.co.uk Site is provided by buySmokedFood.co.uk without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

The buySmokedFood.co.uk Site provides content from other Internet sites or resources and while buySmokedFood.co.uk tries to ensure that material included on the buySmokedFood.co.uk Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. buySmokedFood.co.uk will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the buySmokedFood.co.uk Site. If buySmokedFood.co.uk is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

incompatibility of the buySmokedFood.co.uk Site with any of your equipment, software or telecommunications links

technical problems including errors or interruptions of the buySmokedFood.co.uk Site

unsuitability, unreliability or inaccuracy of the buySmokedFood.co.uk Site

inadequacy of the buySmokedFood.co.uk site to meet your requirements

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the buySmokedFood.co.uk Site.

Nothing in the above paragraph applies to buySmokedFood.co.uk liability in respect of products sold through the Online Stores.

Nothing in these Terms and Conditions shall exclude buySmokedFood.co.uk liability for personal injury or death caused by its negligence.

Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order.

As a convenience to buySmokedFood.co.uk customers, the buySmokedFood.co.uk Site includes links to other web sites or material which are beyond its control. buySmokedFood.co.uk is not responsible for content on the Internet or World Wide Web.

Part of the buySmokedFood.co.uk Site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the buySmokedFood.co.uk Site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

buySmokedFood.co.uk makes no promise that materials on the buySmokedFood.co.uk Site are appropriate or available for use in locations outside the United Kingdom, and accessing the buySmokedFood.co.uk Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws

You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach these Terms and Conditions and buySmokedFood.co.uk ignores this, buySmokedFood.co.uk will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

buySmokedFood.co.uk shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

The buySmokedFood.co.uk Site is owned and operated by Samways Finefoods whose office is at Stable Cottage, Chilbolton Down Farm, Stockbridge, Hampshire, SO20 6BU.

If you have any queries please contact Customer Services at [email protected]

All prices are expressed inclusive of any VAT payable unless otherwise stated. The price of the items includes the service charge.

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that in the event of a product not being available, we shall attempt to contact you to arrange an alternative. If we cannot contact you, no product shall be sent and you shall be refunded in full for the cost of the product only.

Although we will always try to cater for your orders, an order of large quantities of a line can only be fulfilled at our discretion.

There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, and you will be charged for the goods.

Delivery will be made to the address specified by you on the completed order form.

Please note that we deliver goods only to specified regions within the United Kingdom. If you think that we may not deliver to your area please contact us here at [email protected].

Whilst we make every effort to deliver your goods at the agreed time, as distribution is by a third party we will not be liable if we fail to do so.

Your statutory rights are not affected.

Our liability to you in connection with any order will not exceed the total price charged for the relevant items.

We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology, for example, 3.0 version or higher of Explorer and versions 3.02 or higher of Netscape. This means you cannot inadvertently place an order through an unsecured connection.

These Product Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

Customer Services
If you have an order query, please e-mail us at [email protected].

Remember, no hidden costs!

There are no hidden costs in our website. The price you see is the price you pay with no surprise, massive additional P&P costs!